Why Use a Mobile Delivery Tracker in Your Business?

January 17th 2024 11:00:00 AM

person using a mobile delivery tracker

The idea of tracking packages and deliveries electronically is not new. Many companies offer this feature to their customers so they can track orders after shipping. It helps the recipient feel more confident that their order will arrive on time. The mobile delivery tracker is used by a company to plan the route effectively, track goods being delivered to customers, save time, meet customer deadlines, and more.

Advantages of Using a Mobile Delivery Tracker

Using delivery tracking software can benefit a company in several ways, including the following:

  1. Improves Scheduling for Company Fleet

The main benefit of using a mobile delivery tracker is that it makes scheduling more efficient. The software can optimize travel time for the company delivery fleet, no matter how many trucks it owns.

Productivity increases when delivery vehicles can avoid construction zones and high-traffic areas, when possible. Instead, drivers can plan the most direct routes to reach customers on their routes. Completing more deliveries in less time means higher revenues and more profitability for the company.

  1. Slashes Fuel Costs

Fuel costs are a significant expense for companies operating a fleet of delivery vehicles. A delivery tracker helps drivers plan their routes and minimize unnecessary driving, which keeps fuel costs down.

The savings will add up with time. The company will save money and reduce its carbon footprint.

  1. Improves Customer Service

During the pandemic, customers came to rely on ordering products online. They also expected to receive their orders quickly—often the next day. When your team can plan deliveries more efficiently, the company can provide better service to customers.

  1. Data-driven Reports and Insights

Delivery tracking software can be used for more than simple route-planning. It can also provide crucial data that can assist managers when making decisions that can help grow the business. Examples of the type of data the software can capture include:

  • Number of deliveries completed
  • Total number of stops

When analyzed, this data can be used to make better decisions about allocating company resources, managing costs, and staffing levels. These decisions may result in improved customer service and/or cost savings.

  1. Driver Performance Management

Since delivery drivers spend a significant amount of their workday offsite, monitoring their performance on the job is challenging. Delivery tracking software is a tool that can be used to monitor this type of employees’ efficiency at work. While it should not be used as the sole measure of an employee’s success in a position, the software can indicate whether a driver is sticking to their assigned route and making their assigned deliveries in the time expected.

  1. Lowered Risk of Accidents

Since they spend so much time behind the wheel, delivery drivers may be more likely to become anxious or tired than someone who has a short drive to and from work. When they are familiar with the route through the use of delivery tracking software and advance route planning, delivery drivers may be more relaxed about performing their work duties.

  1. Scalable

As the business grows over time, the company will need to hire more drivers and add more delivery vehicles to the fleet. The mobile delivery tracker can handle the increased workload with ease. It allows the company to optimize its resources to ensure customers are being served appropriately without overextending resources.

Scanco Mobile Delivery Tracker for Sage 300: Real-Time Strategic, Navigation Features

The Mobile Delivery Tracker for Sage 300 application is a valuable tool that gives your team the capability to track company delivery information on a mobile device in real time.

  • Track Deliveries Easily

Mobile Delivery Tracker assists with strategic delivery route planning and detailed navigation instructions.

The app captures the time each delivery was made along the driver’s route along with the customer’s signature. Instant email notifications with image capabilities allow drivers to communicate with their office from the road with ease.

  • Flexible and Scalable

Scanco Mobile Delivery Tracker gives your company the flexibility of being compatible with multiple locations. As your business grows, it generates loading and unloading reports for the management team. Mobile Delivery is flexible enough to track a customer’s shipment being unloaded in multiple locations. Deliveries can also be reallocated to another customer.

  • Improve Customer Satisfaction

Your sales and customer service teams can easily respond to customer inquiries to confirm a delivery date. Responding to customers quickly goes a long way toward increasing satisfaction rates.

  • Convenience of Barcode Scanning

Use a mobile Android device (cellphone or tablet) to scan delivery barcodes to capture time of delivery. Drivers can also capture the customer’s signature to confirm receipt of their order. If required, this robust software can capture an image of the delivery and store it on an Android device.

Would you like to learn more about Mobile Delivery Tracker for Sage 300 and how it enhances your company’s offerings? Contact us online, or call (330) 645-9959 to make an appointment with a Scanco Solutions Expert.


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